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Managing Cross-Functional Teams in the AI Era





In Module 5, you'll learn how to effectively manage cross-functional teams in hybrid and remote environments using AI as your strategic ally. We’ll explore AI-powered tools that boost team collaboration, productivity, and visibility—ensuring everyone stays aligned, no matter where they are. You'll also gain insights into how emotional intelligence and human-centred leadership remain essential, even in an AI-supported workplace. By the end of this module, you’ll know how to foster high-performing, inclusive teams that thrive with the right balance of tech and trust.


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🚀 Course Outline


0:00 Lesson 5.1: Why Cross-Functional Leadership is the New Standard

- What Is Cross-Functional Leadership?

- Why Cross-Functional Leadership Matters Now (More Than Ever)

- The Leadership Shifts You Must Make

- Quick Activity: Reflect on Your Cross-Functional Readiness


5:32 Lesson 5.2: Key Challenges of Managing AI-Augmented Teams

- Understanding the New Team Dynamics

- The Top 5 Challenges You’ll Face

- Leadership Mindset Upgrade for Managing AI-Augmented Teams

- Quick Activity: Diagnose Your Team's AI Readiness


10:50 Lesson 5.3: Communication Mastery — Aligning Human + AI Collaboration

- The New Layers of Communication

- Common Communication Breakdowns (and How to Prevent Them)

- Framework for AI-Augmented Communication Excellence

- Quick Activity: Design a Communication Upgrade for Your Team


16:01 Lesson 5.4: Building Psychological Safety Across Functions

- What Is Psychological Safety?

- Why Cross-Functional Psychological Safety Is Hard (But Crucial)

- Leadership Moves to Build Psychological Safety Across Functions

- Quick Activity: Audit and Upgrade Your Team’s Psychological Safety


21:30 Lesson 5.5: Action Plan — Designing Your Cross-Functional AI-Ready Team Strategy

- What an AI-Ready Cross-Functional Team Looks Like

- The 5 Pillars of Your Cross-Functional AI Leadership Strategy

- Quick Activity: Build Your First AI-Ready Team Blueprint


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Bien King is a globally experienced program leader, social entrepreneur, and founder of Let’s Reinvent. With over a decade of experience across fintech, sustainability, and education, Bien has built and scaled initiatives with impact-driven organisations including WWF, British Council, and Tech Nation. From delivering developer advocacy at FactSet to launching global upskilling programs for changemakers, Bien blends strategy, creativity, and community-building to drive measurable results. She lived and worked across Asia, Europe, and the UK—bringing a cross-cultural lens to innovation, inclusion, and leadership development. Bien is also a BBC-featured poet, content creator, and digital nomad with a passion for helping others launch purposeful careers and ventures. Through this course, Bien shares real-world insights, practical frameworks, and actionable tools to help you lead with clarity, confidence, and impact in today’s AI-powered, fast-evolving world. Whether you’re an emerging leader or a purpose-driven founder, you’re in the right place. Let’s get started.


Connect with Bien King via email bien@letsreinvent.org

 
 

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